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Technical support

Technical support

The automation of window production is an excellent option for those who keep pace with the times. This specifically designed software allows you to optimize production, track all operations, generate reports, inventory balances, and more.

After the implementation of the IT Okna program our company provides warranty maintenance. Upon its expiry, a paid post-warranty service is offered, including a number of services:

• Telephone support on the use of the program;

• Remote assistance on program setup;

• Editing and configuring reports, events, and functions;

• Providing distribution files and updates for the software;

• Training of staff to work with the program;

• Providing information about new services and features.

Post-warranty service is provided by qualified professionals to ensure fast high quality service. Our specialists resolve any issues that may arise while using the IT Okna program, as the window calculator for dealers and manufacturers of translucent constructions helps to optimize production and technology processes.

Our company also offers its customers a cloud service cloud.itokna.ru, which helps you to address the issues of interaction between the office and workshops in the exchange of settings and orders. The service tracks planned dates for measurement, mounting, as well staff workload, delivery of measurement sheets, and so on. With access to technical support, window business automation provides high results as soon as the program is implemented.